Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help the website remember information about your visit, making your next visit easier and the site more useful to you.

2. How We Use Cookies

NgenoTech Global uses cookies for the following purposes:

• Essential cookies: Required for the website to function correctly (login sessions, shopping cart, CSRF security tokens)
• Performance cookies: Help us understand how visitors interact with our site (page views, time on site)
• Functionality cookies: Remember your preferences (language, previously visited pages)
• Analytics cookies: Collect anonymous data to improve our website (Google Analytics)

3. Cookies We Use

Cookie Name	Type	Purpose	Duration
ngenotech_session	Essential	Maintains your login session	2 hours
XSRF-TOKEN	Essential	Security token to prevent cross-site request forgery	Session
remember_web_*	Functionality	Keeps you logged in when "Remember me" is selected	30 days
_ga, _gid	Analytics	Google Analytics — tracks site usage anonymously	2 years / 24 hrs

4. Third-Party Cookies

Some pages may include content from third-party services that set their own cookies:

• Google Analytics — website traffic analysis
• Google Fonts — font delivery
• Payment gateways (M-Pesa, Stripe) — secure payment processing

We do not control these third-party cookies. Please refer to the respective providers' cookie policies for more information.

5. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View cookies currently stored on your device
• Delete all cookies or specific cookies
• Block cookies from specific or all websites
• Set preferences for certain types of cookies

Please note that disabling essential cookies will affect site functionality — you may not be able to log in or complete purchases.

Browser Cookie Settings

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Privacy → Cookies

6. Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of significant changes by posting a notice on our website. The date at the top of this page indicates when it was last revised.

7. Contact Us