1. Acceptance of Terms
By accessing or using the NgenoTech Global website (ngenotechglobal.co.ke) and any of our software products or services, you agree to be bound by these Terms of Use and all applicable laws and regulations of the Republic of Kenya.
If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2. Our Services
NgenoTech Global provides:
- Digital software products for sale and download (POS systems, mobile applications, web platforms)
- CBE Education management systems
- IT support and consulting services
- Custom software development
- A blog and informational content
3. User Accounts
3.1 Registration
To purchase or download software you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Accurate Information
You agree to provide accurate, current and complete information during registration and to update such information to keep it accurate.
3.3 Account Termination
We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or misuse our services.
4. Purchases and Payments
All prices are displayed in Kenyan Shillings (KES) unless otherwise stated. We accept payment via M-Pesa, Stripe, Flutterwave, and other listed payment methods.
Upon successful payment, you will receive download access to the purchased digital product. Please refer to our Refund Policy for terms on returns.
Note: Digital products are delivered electronically. There are no physical shipments involved.
5. Intellectual Property
All content on this website including software, text, graphics, logos, images, and code is the property of NgenoTech Global and is protected by Kenyan and international copyright laws.
You may not copy, reproduce, distribute, modify, or create derivative works of any content without our express written permission.
Purchasing a software license grants you a non-exclusive, non-transferable right to use the software as described in the applicable End User License Agreement (EULA).
6. Prohibited Activities
You agree not to:
- Use our services for any unlawful purpose
- Reverse-engineer, decompile, or disassemble any of our software products
- Resell, sublicense, or redistribute our software without written authorisation
- Upload viruses or malicious code
- Attempt to gain unauthorised access to our systems
- Scrape or harvest data from our website
- Use our services to spam or harass others
7. Disclaimer of Warranties
Our services and software are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free from viruses.
We make no guarantees about the suitability of our software for any particular purpose. Test before full deployment in your business environment.
8. Limitation of Liability
To the maximum extent permitted by Kenyan law, NgenoTech Global shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including loss of data, revenue, or business profits.
Our total liability to you for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those websites. Visiting them is at your own risk.
10. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.
11. Changes to These Terms
We reserve the right to update these Terms of Use at any time. Changes take effect immediately upon posting. Continued use of our services after changes constitutes acceptance of the revised terms.